Who We Are:
Optimized Health Plans has been helping individuals, families, and small business owners save money by optimizing their insurance strategies to take advantage of the Affordable Care Act.
Our number #1 Goal is to help our client(s) SAVE between 30% --60% on their health insurance premiums, substantially increase their coverage, while maintaining their current medical providers. In fact, up to date we’ve helped Utah families SAVE over $10,000,000 annually on their Health Premiums. And that’s what sets us apart!
Just An Overview:
In this Client Experience Representative role, we are looking for someone who is interested in working in the health & life insurance industry and loves to provide world-class client service. You will be in charge of the Ultimate Client Experience.
What You Will Be Doing:
*You will represent our company by providing excellent client experiences.
*Get to know and understand your clients.
*Proactively think of the clients and how you can improve.
*Conduct follow-up calls and emails after onboarding and renewal of client’s policies.
*Handwrite cards to clients during their anniversaries, birthdays, new polices or renewals.
*At least 1 year experience in client service role.
*Ability to create and deliver special assignments.
*Strong passion for providing a positive client experience and resolving issues.
*Diplomacy, tact, and poise under pressure when working through client issues.
*High attention to detail.
*Creator and innovator, builder of processes and best practices from the ground.
*Doer, willing to roll up your sleeve.
*Self-sufficient, comfortable with ambiguity, you take initiative, but know when to seek guidance.
*Positive attitude at all times.
*Willingness to take the Life & Health insurance test and be licensed within 90 days of hire.
*Computer literacy — MS Office
Monday through Thursday from 8:30 am – 5 pm, Friday 9:00 am—12:00 pm must be able to work at the office in Spanish Fork.
Are you ready to join our team?
If you think you have what it takes to do this job, then the next step is to email your resume and a paragraph of why you want to work for us (firstname.lastname@example.org)